Case Studies

Streamlined Disaster Case Management with Projexis™ Software

Written by Admin | Dec 18, 2024 12:07:19 AM

Background 

Projexis, an advanced Disaster Case Management (DCM) software, has proven essential in managing complex recovery efforts for large-scale disasters. Designed to streamline case management and recovery workflows, it provides a centralized platform for tracking cases, allocating resources, and ensuring compliance with federal and state requirements. The software supports disaster-affected communities by addressing high caseloads efficiently and facilitating long-term recovery through tailored case plans.

Problem Statement

Organizations responsible for disaster recovery face numerous challenges:

  1. High caseloads and limited resources – Hundreds of cases and only a few case managers lead to overwhelmed staff.
  2. Complex and dynamic reporting requirements – Monthly, quarterly, and as-needed reports need accurate data and timely updates.
  3. Bureaucratic obstacles – Extensive requirements from FEMA, state, and other authorities add complexity.
  4. Vulnerable population support – Survivors need assistance with applications, advocacy, financial guidance, and emotional support.

solution

Projexis addresses these challenges by providing a centralized, scalable platform for managing high volumes of cases. It assists in:
  • Case Intake and Prioritization: A tiered intake system evaluates and prioritizes cases, ensuring high-priority cases are addressed promptly.
  • Progress Tracking and Reporting: Built-in reporting tools support real-time data updates and compliance with FEMA and state reporting requirements.
  • Resource Allocation and Management: Facilitates efficient allocation of limited resources by tracking case needs and connecting individuals with appropriate recovery services.
  • Individualized Recovery Plans: Each case includes a tailored recovery plan, assisting clients in managing finances, property restoration, community reintegration, and employment support.

Benefits to Other Organizations

  1. Improved Efficiency and Reduced Backlogs: The software enables case managers to handle a large volume of cases efficiently, cutting down backlogs and ensuring timely support.
  2. Enhanced Reporting Accuracy and Compliance: Automated tracking in the Projexis system aligns with FEMA standards, reducing the risk of non-compliance.

Conclusion

Projexis can be a transformative asset for agencies and companies managing disaster recovery. By enhancing case management efficiency, ensuring compliance, and supporting vulnerable populations more effectively, the software positions organizations to respond to disasters proactively, ultimately aiding long-term community resilience.Bob Roberts, PE, Chief Operating Officer, Plexos Group

 

About Us

Projexis is an agile and highly configurable program management and reporting tool with the power to deliver program workflow efficiency, speed, and accuracy. 

Our innovative system has been successfully used in complex case management projects across the country, such as the U.S. Virgin Island Emergency Rental Assistance Program, U.S.  Virgin Islands Housing  Recovery STEP Program, New York City’s Build it Back Program, Louisiana’s Restore Louisiana Program, North Carolina STEP Program, and Deepwater Horizon Economic and Property Damage Settlement Program